ForumGeneral DiscussionsI have a problem, need a GM

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1. RynebRyneb Bandit posted July 19, 2012 02:37 PM
Sorry for the double subject, allow me to put one on the French side and another on the English part.


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Hello,

Above is a screenshot showing two of my worries.

- Prime:

Night before last, I realized that I was missing my four Gems of 12 in total. And searching my inventory, I discovered that I had an access key to the Ruins of Faunar outside, I finished the quest that there are more than 2 to 3 weeks. So having that object in my inventory is inconceivable to me and more, buy it when I've finished the quest is pretty weird too.

So I want to know if it was possible to make this object against my gems? If so, this will resolve my second issue. If not, then I go to my second concern, stating that if the possibility of any reimbursement is impossible, I would like you not. ^ ^


- The Second:

Despite the first problem without the possibility of solutions, I'll say it wise to sell the access key to the Ruins of Faunar to a seller, not against but against Gems Dinars. This would have been able to afford to get something. Out, to my surprise and my multiple tests, each attempting to sell, the server sent me the following message: "Connection failed".

This reminded me of the Home Page to reconnect me, always with the object in question and still unable to sell it without being disconnected.


Finally, if a GM could help me to find a solution to this problem.



Ps: Sorry if I waited two days before reporting the problem, I tried to solve it alone and wait for any system reset, but to no avail, so I do this report now.
http://nadirim.com/forum/post/15685
 
2. RoseRose Lead CM posted July 20, 2012 04:44 AM in reply to Ryneb's post
In the past it has been quite difficult to get returns on gem purchase items, but I am certainly happy to ask for you.

Thank you for the report on the selling bug. For the time being, if I am unsuccessful in convincing Anwar to make the swap, I would suggest finding me, Alim or any of the GMs ingame. We will more than happily pay you what gold you should have received from the sellback. And we'll get working on a fix for that bug.

Sorry for the inconvenience
http://nadirim.com/forum/post/15692
 
3. MelisandreMelisandre Bandit posted July 20, 2012 08:41 AM
Hi All,

Is this the 50% gem price that we can see now if we try to buy some?
http://nadirim.com/forum/post/15697
 
4. RynebRyneb Bandit posted July 20, 2012 10:11 AM
Ok Rose, thank you for your help. I wait for news on the progress of my problem.

And this is normal for me to report what kind of bug.



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Melisandre: I do not think your question is in the right topic. The subject deals with a problem, like the need to ask elsewhere. Watch the latest offers of sales announced by the Game or pose your question in another topic.

Thank you to you.
http://nadirim.com/forum/post/15698
 
5. RoseRose Lead CM posted July 20, 2012 01:36 PM
Ryneb-- you should be all sorted out

Melisandre-- due to a small glitch and some circumstances beyond our control, that screen was visible for some people despite not being accurate. Sorry for teasing you like that, but sadly no, there is no 50% gem sale today. But I will put in a good word to Anwar's banker to see if we can get one for you soon to make up for it.
http://nadirim.com/forum/post/15704
 
6. RynebRyneb Bandit posted July 21, 2012 04:55 PM
Thank you Rose.

But though my gems are back, what to do with the access key to the Ruins of Faunar? You resume or should I sell it (if it still works)?

Since I have never bought this item, I think the system should resume.
http://nadirim.com/forum/post/15716
 
7. RoseRose Lead CM posted July 22, 2012 07:47 AM in reply to Ryneb's post
oops I forgot to mention that, didn't I? lol

Since you can't sell it, just toss it in the trash can at the bottom of your inventory,and we'll get to solving the problem that is causing you to crash everytime you tried to sell.
http://nadirim.com/forum/post/15722
 
8. RynebRyneb Bandit posted July 22, 2012 07:09 PM
Ok Rose. I will throw the object into the trash.

Again thank you to you and the whole team.
http://nadirim.com/forum/post/15727